Frequently Asked Questions
I'd like to start today, can you help?
We typically book our full service clients with a minimum of 3 -4 weeks in advance. Content creation project timelines may vary.
Do websites include copy & images?
Website copy is not generally included in our packages. If this is something you need support with, it can be added as an additional fee. Throughout the process, we will offer design direction and suggestions on stock imagery or photography but clients are responsible for providing any personal imagery they would like added to the website project.
How do we get started?
The first step is to fill out the client inquiry form. We will review your inquiry and send you an invite to meet face to face to discuss your project.
Do you offer payment plans?
Yes! We like to make working together as seamless and easy as possible and understand that brand and web design are an investment. Because of this, projects can be broken up into 2 or 4 payments based on your needs.
Can I create a custom package?
Yes. Book a time to chat about your options.
How long is the process?
The timeline will vary based on the scope of the project details. You will receive a timeline at the time of your proposal agreement and contract, You can expect branding and design projects to last at least 8 weeks with websites ranging from 10 - 12 weeks.
Can your CEO speak at an event or teach my clients?
Our founder can lead sessions on a variety of topics including design, entrepreneurship, social media, SEO, branding & more. Email firstname.lastname@example.org for booking inquires.
I just want a single logo, do you offer that?
My approach to branding is holistic by design. Throughout the years we have found that brands that start with strategy achieve a more cohesive brand that lasts for years to come.
In this, we do not offer single logo projects or branding without the alignment strategy. Because of this unique approach, your brand will align with you from the inside out with variety and clarity across all customer touchpoints.
How do I secure a date?
A 50% deposit secures your project in the calendar for branding, strategy, and website design projects. For single branded asset projects 100% payment is due at the time of the contract agreement.
Branding is more than just a single beautiful design or logo; it’s about connection. From patterns, illustrations, photo research to custom code, our goal is to make sure that at the end of this process, your branding feels like a natural fit for both you and your audience.
A brand is a voice and a product is a souvenir. – Lisa Gansky